Consumer and Carer Issues
Resources: Consumer participation
For more details click on title.
InfoLink (NSW CAG)
NSW Consumer Advisory Group.
NSW Consumer Advisory Group, Sydney, Journal/newsletter.
Network News
Australian Mental Health Consumer Network.
Australian Mental Health Consumer Network, West End, Qld. Journal/newsletter.
It's only 1/100th of me: stories of 6 people challenging stigma and discrimination surrounding mental illness
NSW Consumer Advisory Group.
NSW Consumer Advisory Group, Sydney, NSW, 2008. Audio Visual.
Consumer and carer involvement in comorbidity treatment planning package
Australian Government Department of Health and Ageing.
Australian Government Department of Health and Ageing, Canberra, ACT, 2007. Audio Visual.
Consumer, carer and community participation resource
Vic. Department of Human Services. Primary Health Branch Health Issues Centre.
Health Issues Centre, Melbourne, Vic. 2007. Book or Report.
Mental health: new ways of working for everyone. Developing and sustaining a capable and flexible workforce
National Institute for Mental Health in England Care Services Improvement Partnership.
UK. Department of Health, London, UK, 2007. Book or Report.
From relief to recovery: peer support by consumers relieves the traumas of disasters and facilitates recovery from mental illness
Fisher, Daniel; Rote, Kay; Miller, LaVerne; Romprey, David; Filson, Beth.
National Empowerment Center, Lawrence, MA, 2006. Book or Report.
Consumer and carer involvement in comorbidity treatment planning project: literature review
Health Outcomes International.
Health Outcomes International, Kent Town, S. Aust. 2005. Book or Report Literature review.
Consumer and Carer Participation Policy: a framework for the mental health sector
Mental Health Council of Australia. National Consumer and Carer Forum.
Mental Health Council of Australia, Canberra, ACT, 2005. Book or Report.
The effectiveness of service user-run or service user-led mental health services for people with mental illness: a systematic literature review
Doughty, C; Tse, S.
NZ Mental Health Commission, Wellington, NZ, 2005. Book or Report Literature review.
Free to choose - transforming behavioral health care to self-direction: report of the 2004 Consumer Direction Initiative Summit
Substance Abuse and Mental Health Services Administration. Center for Mental Health Services.
Substance Abuse and Mental Health Services Administration, Washington, DC, USA, 2005. Book or Report.
Measuring and responding to consumer perceptions and experiences of services: interim report
Malins, Gillian.
MH-CoPES (Mental Health Consumer Perception and Experience of Services) Sydney, NSW, 2005. Book or Report.
Mental health and wellbeing: small grants storybook
Mitchell, Susan.
Auseinet, Adelaide, S. Aust. 2005. Book or Report.
Mental illness and social isolation
SANE Australia.
SANE Australia, South Melbourne, Vic, 2005. Book or Report.
A model for CALD consumer participation in mental health: a report on the Multicultural Consumer and Community Participation in Mental Health Project
Queensland Transcultural Mental Health Centre Multicultural Centre for Mental Health and Wellbeing, Westend, Qld, 2005. Book or Report.
Advocacy, leadership, community participation: a training program for health consumers and carers
North Central Metro Primary Care Partnership.
North Central Metropolitan Primary Care Partnership, Preston South, Vic. 2004. Book or Report.
Full engagement in health: needs to begin in primary care
Coulter, Angela; Rozansky, Deborah.
BMJ Publishing Group, London, UK, 2004. Journal article.
Guidelines for the establishment and operation of state/territory/regional consumer advisory groups
Holmes, Douglas; Hardy, Judy.
NSW Consumer Advisory Group, Sydney, NSW, 2004. Book or Report.
Advocacy for mental health
World Health Organization. Department of Mental Health and Substance Dependence.
World Health Organization, Geneva, SWI, 2003. Book or Report.
The BNPCA consumer participation resource and training kit for service providers
Banyule Nillumbik Primary Care Alliance, Banyule Nillumbik, Vic, 2003. Book or Report.
Building community partnerships: consumer, carer and community participation in primary care partnerships
National Resource Centre for Consumer Participation in Health.
National Resource Centre for Consumer Participation in Health, Bundoora, Vic, 2003. Book or Report.
Consumer participation tools and strategies for developing a positive culture for meaningful consumer participation
National Resource Centre for Consumer Participation in Health.
National Resource Centre for Consumer Participation in Health, Bundoora, Vic. 2003. Conference or workshop proceedings.
Consumer perspective employment in the psychiatric service system: a Victorian view on safety issues
Roper, Cath.
Auseinet, Adelaide, South Aust. 2003. Journal article.
Emancipation songs: individual participation by service users in mental health care
Read, Jacob.
NZ Mental Health Commission, Wellington, NZ, 2003. Book or Report.
The little purple book of community rep-ing
Adelaide Central Community Health Service.
Adelaide Central Community Health Service, Adelaide, S. Aust. 2003. Book or Report.
On our own terms: users and survivors of mental health services working together for support and change
Wallcraft, Jan; Read, Jim; Sweeney, Angela.
Sainsbury Centre for Mental Health, London, UK, 2003. Book or Report.
The organisational assessment and planning tool for consumer and community participation: a tool for organisations involved in health policy and education
National Resource Centre for Consumer Participation in Health.
National Resource Centre for Consumer Participation in Health, Bundoora, Vic, 2003. Book or Report.
Beyond partnership: hypocrisy and challenges in the mental health consumer movement (guest editorial)
Meagher, J.
Auseinet, Adelaide, South Aust. 2002. Journal article.
Consumer participation in Australian primary care: a literature review
Butler, Alex.
National Resource Centre for Consumer Participation in Health, Bundoora, Vic. 2002. Book or Report Literature review.
Enacting policy in mental health promotion and consumer participation
Stacey, K; Herron, S.
Auseinet, Adelaide, South Aust. 2002. Journal article.
An evaluation of the National Resource Centre for Consumer Participation in Health: final report May, 2002
Australian Institute for Primary Care. Centre for Development and Innovation in Health.
Centre for Development and Innovation in Health, Bundoora, Vic. 2002. Book or Report.
Good practice in consumer education for indigenous people
Renouf, Gordon.
Australian Securities and Investments Committee, Sydney, NSW, 2002. Book or Report.
A guide for consumer organization leadership: principles for practice
TenHoor, William.
National Empowerment Center, Lawrence, MA, USA, 2002. Book or Report.
Involving users in the delivery and evaluation of mental health services: systematic review
Simpson, Emma; House, Allan.
BMJ Publishing Group, London, UK, 2002. Journal article.
Partnership or pretence: a handbook of empowerment and self advocacy for consumers/users and survivors of psychiatric services
Meagher, Janet.
Psychiatric Rehabilitation Association, Strawberry Hills, NSW, 2002. Book or Report.
Service user participation in mental health services: a discussion paper
NZ Mental Health Commission.
NZ Mental Health Commission, Wellington, NZ, 2002. Book or Report.
A supplementary report on primary care partnerships: consumer, carer and community participation
Vic. Department of Human Services.
Vic. Department of Human Services, Melbourne, Vic, 2002. Book or Report.
There's no health without mental health: TheMHS 12th annual conference
The Mental Health Services Conference Inc. of Australia and New Zealand.
The Mental Health Services Conference Inc. of Australia and New Zealand, Sydney, NSW, 2002. Conference or workshop proceedings.
Alfred Psychiatry consumer participation: book of procedures
Kroschel, Jon.
Alfred Psychiatry, Melbourne, Vic. 2001. Book or Report.
Alfred Psychiatry consumer participation program: staff-consumer collaboration in treatment: final report
Kroschel, Jon.
Alfred Psychiatry, Melbourne, Vic, 2001. Book or Report.
Consumer and carer participation policy template
Mental Health Council of Australia.
Australian Government Publishing Service, Deakin West, ACT, 2001. Book or Report.
Consumer participation in accreditation: project report
Enduring Solutions.
Australian Government Department of Health and Ageing, Canberra, ACT, 2001. Book or Report.
The essential U & I
Wadsworth, Yoland; Epstein, Merinda.
Victorian Health Promotion Foundation, Carlton South, Vic. 2001. Book or Report.
Guidelines for consumer representatives: suggestions for consumer or community representatives working on committees
Consumers Health Forum of Australia.
Consumers Health Forum of Australia, Curtin, ACT, 2001. Book or Report.
Improving health services through consumer participation conference proceedings
Australian Government Department of Health and Ageing, Canberra, ACT, 2001. Conference or workshop proceedings.
A model of payment to consumers, carers and community representatives
Walker, Christine; Wohlers, Margaret.
Health Issues Centre, Melbourne, Vic, 2001. Book or Report.
Partners in health sharing information and making decisions together: report of the consumer and community participation implementation group
NSW Health, Sydney, NSW, 2001. Book or Report.
The refugee consumer voice: how to ensure it makes a difference
Brisbane Inner South Division of General Practice.
Brisbane Inner South Division of General Practice, Brisbane, Qld. 2001. Book or Report.
Review of existing models of reporting to consumers on health service quality: summary report and guidelines
Royal Women's Hospital Vic. Health Issues Centre Consumers in Health Consulting.
Australian Government Department of Health and Ageing, Canberra, ACT, 2001. Book or Report.
Support group survival kit: a guide to setting up and facilitating support groups
Mental Health Association of NSW.
Mental Health Association of NSW, Gladesville, NSW, 2001. Kit.
Carer and consumer participation plan 1999-2002
Women's and Children's Hospital. Division of Mental Health.
Women's and Children's Hospital, Adelaide, S. Aust. 2000. Book or Report.
Consumer focus collaboration publications
National Resource Centre for Consumer Participation in Health.
National Resource Centre for Consumer Participation in Health, Melbourne, Vic, 2000. Audio Visual.
Education and training for consumer participation in health care: resource guide
Global Learning Services.
Australian Government Department of Health and Ageing, Canberra, ACT, 2000. Book or Report.
Enhancing relationships between health professionals and consumers and carers: final report
Mental Health Council of Australia.
Mental Health Council of Australia, Deakin West, ACT, 2000. Book or Report.
Feedback, participation and consumer diversity: a literature review
National Resource Centre for Consumer Participation in Health.
Australian Government Department of Health and Ageing, Canberra, ACT, 2000. Book or Report Literature review.
How to present the evidence for consumers: preparation of consumer publications
National Health and Medical Research Council.
National Health and Medical Research Council, Canberra, ACT, 2000. Book or Report.
Improving health services through consumer participation: a resource guide for organisations
Flinders University Department of Public Health SA Community Health Research Unit.
Australian Government Department of Health and Ageing, Canberra, ACT, 2000. Book or Report.
Mental health consumer participation in a culturally diverse society
Sozomenou, Andrew; Mitchell, Penny; Fitzgerald, Maureen; Malak, Abd-Elmasih; Silove, Derrick.
Multicultural Mental Health Australia, Sydney, NSW, 2000. Book or Report.
Community consultation and participation resource kit
NSW Health. Health Improvement Branch NSW Health. Health Public Affairs.
NSW Health, Sydney, NSW, 1999. Book or Report.
Consumer and carer participation in planning, implementation and evaluation of mental health services
WA Department of Health. Mental Health Division.
WA. Department of Health, Perth, WA, 1999. Book or Report.
Education and training partnerships in mental health: learning together final report
Deakin Human Services Australia.
Australian Government Department of Health and Ageing, Canberra, ACT, 1999. Book or Report.
The kit - a guide to the advocacy we choose to do: a resource kit for consumers of mental health services and family carers
Spice Consulting.
Mental Health Council of Australia, Canberra, ACT, 1999. Kit.
Consumer participation kit
Health Consumers' Council WA Inc.
Health Consumers' Council WA Inc, Perth, WA, 1996. Book or Report.
Mental health statement of rights and responsibilities
Mental Health Consumer Outcomes Task Force.
Australian Government Department of Health and Ageing, Canberra, ACT, 1995. Book or Report.